YOUR PRIVACY MATTERS
Privacy
Policy
Learn how Alexia’s Tours collects, uses, protects, and handles your personal information.
OUR COMMITMENT
At Alexia’s Tours, we respect your privacy and are committed to protecting the personal information you share with us when planning and booking your travels.
Information We Collect
We may collect information that you provide when you contact us, request a service, make a booking, or communicate with our team.
This may include information such as your name, contact details, travel information, identification or passport details, and other information necessary to arrange your requested services.
How We Use Your Information
We use the information we collect to process bookings, arrange travel services, communicate with you, provide customer support, and respond to your requests.
We may also use information where necessary to coordinate services provided by hotels, lodges, transport providers, visa-related services, and other travel partners.
Sharing Your Information
We may share relevant information with trusted third-party service providers when this is necessary to provide the travel services you have requested.
We do not share personal information unnecessarily and take reasonable steps to ensure that information is handled appropriately.
Protection of Your Information
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Cookies and Website Usage
Our website may use technologies such as cookies or similar tools to improve functionality, understand website usage, and provide a better user experience.
You may be able to control certain cookie settings through your browser.
Marketing Communications
Where we send marketing or promotional communications, you may choose to opt out of receiving them.
You can contact us if you no longer wish to receive marketing communications from Alexia’s Tours.
Your Privacy Rights
You may contact us to ask about the personal information we hold about you or to request clarification about how your information is being used.
Where applicable, we will consider requests to update, correct, or otherwise manage your personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, or privacy practices.
Any updated version will be published on this page with a revised last-updated date.
QUESTIONS?
Have a Privacy Question?
If you have questions about how Alexia’s Tours handles your personal information, please contact our team.
info@alexiastours.co.ke